Rainbetwebsite.com handles personal information with care and respects the privacy of every player using our platform. We collect and use data only for clear purposes related to operating the service, meeting legal obligations, and protecting accounts. Our goal is to remain open about what we collect, why we request it, and how long it is kept in our system.
How We Collect and Use Data
When you use Rainbetwebsite.com, you share certain information with us so we can provide the service correctly and comply with rules set for licensed operators. Most data comes from your account settings, payments, and general interaction with the platform.
Examples of information we may work with include:
- Activity logs, such as login times and page interactions
- Payment records showing the method used, date, and amount
- Personal details, such as your name and date of birth when registering
- Contact information, such as your email and any billing details
- Technical data, including device type, network address, and browser version
- Communication or account settings chosen by the player
We rely on this information to maintain accounts, verify who is using the service, prevent misuse, support compliance checks, and keep the site running securely. We also use data to spot suspicious activity, understand usage patterns, and maintain transparent processes in line with our licence obligations.
Sharing Data
Rainbetwebsite.com does not trade or sell player information. Data may be shared only when specific situations require it, and always under control. Situations where information may be shared include:
- Official requests from authorities related to legal requirements
- Checks performed by trusted service providers that help us verify information and protect the platform
All partners or authorities receiving data from us must follow confidentiality standards and use the information only for its intended legal or technical purpose.
Data Security and Storage
We follow structured routines for storing and handling personal information. Access to data is limited to trained staff who need it to do their job. Files and digital logs are kept in controlled environments and reviewed when required for regulatory or operational checks.
Information no longer serving a valid purpose is removed from our systems according to retention schedules linked to licence and financial record rules. If a player requests deletion and there is no legal reason to keep the data, we process the request and close the record.
Your Choices and Requests
You can contact us to ask what personal data we hold about you, request correction of incorrect information, or raise questions about how your data is handled. Before responding to such requests, we may verify that the contact comes from the rightful account holder. This step protects players from unauthorised access attempts.
If certain information is not provided or access is withdrawn, some parts of the service may not function, especially where law or risk management requires identity verification. When we request information, we explain why it is needed and how it relates to account use.
Cookies
Our website uses cookies and similar tools to keep the platform running smoothly and support account functions. They help store simple preferences and maintain session stability. They are also used to monitor performance issues and identify technical faults.
Types of cookies used on Rainbetwebsite.com include:
- Essential cookies: required to keep the site running and manage logins
- Performance cookies: used to study technical behaviour and fix stability issues
- Preference cookies: store basic settings like language choice
- Partner cookies: limited use for fraud checks and secure payment processing
Players can manage cookies in their browser settings. Some site features may change if cookies are disabled.
How Long We Keep Data
Personal information is kept only as long as needed for legal reporting, licence rules, and daily operations. After that period, data is removed through structured deletion processes so no trace remains in active storage. Backup data follows rotation cycles and is deleted when its schedule ends.
Contact and Questions
If you want to ask about your data or need clarification on any point in this policy, you can reach us via support email or chat. Our team responds in plain language and can walk through steps if guidance is needed. We handle privacy matters patiently and aim to make every process understandable.